Marana Heat Pump Replacement

During the 10+ years that I've been a Russett Southwest customer, I have been consistently pleased with the exceptional customer service and highly skilled, knowledgeable, professional and courteous technicians. This company is trustworthy, responsive, honest, and highly reputable. Today's visit required a comprehensive diagnosis of my 6-year-old a/c system to determine the source of an intermittent, elusive, subtle musty odor whenever the a/c came on. Hector, the technician, was extremely thorough, knowledgeable, skilled, and courteous. He cleaned the coils in the air handler, took pressure readings, checked the refrigerant level and condensate drainage, etc. He explained what he was doing along the way, patiently answered my questions, and made a few suggestions of minor DIY maintenance that I could do myself between maintenance appointments. As a senior on a fixed income, I especially appreciated the fair, reasonable cost, with no up-selling involved. As always, I am beyond grateful to Russett Southwest and its awesome team for going above and beyond!

Stuart was awesome, very helpful, and took the time that was needed.

Luke was great

Luke was very courteous, professional and very knowledgeable. I really appreciate Russett Southwest because they do a great job of letting you know when the service person is going to be out to service your HVAC system, so you are not wasting your day waiting.

Excellent service by Aaron Garza on our HVAC instal

I'm plumbing contractor, I will only use Russett Air, they ones I can trust.